Call Center allows for better overall control of call flow at one location or across all of your business’s Call Center locations. Administration and organization becomes centralized with the integration of with Control Manager. The interface is user friendly for any level of user, both technical and non-technical. The interface can be set up to manage day to day tasks, like monitoring extensions and voicemails.
Having everything available right in front of the user saves time and money! An authorized administrator can make multiple changes by using a single key stroke that will be applied instantly across the entire organization by using the drag-and-drop feature.